1. Introduction
This Privacy Policy explains how NexaCare Systems ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or contact us.
We are committed to safeguarding your privacy and ensuring compliance with applicable UK data protection laws.
2. Data Controller
NexaCare Systems
Location: Kent, United Kingdom
Email: websites@nexacaresystems.com
3. What Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number (if provided)
- Details of your enquiry or project request
- Any information you provide through our contact forms
4. How We Collect Data
We collect personal data when:
- You submit a contact form on our website
- You contact us directly via email
5. How We Use Your Data
We use your data to:
- Respond to your enquiries
- Provide requested drafts or services
- Communicate with you regarding your request
- Maintain internal records of enquiries
6. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests to respond to enquiries and operate our business effectively
- Consent where you voluntarily provide your information via our contact form
7. Data Sharing
We do not sell, rent, or trade your personal data.
Your data may be processed through:
- Our email provider (to receive and respond to enquiries)
- Basic website hosting services
All third parties are required to keep your data secure and confidential.
8. International Transfers
We do not intentionally transfer your personal data outside the United Kingdom. If any service provider processes data outside the UK, appropriate safeguards will be in place.
9. Data Retention
We retain personal data only for as long as necessary to respond to your enquiry and maintain business records. Typically, enquiry data is retained for up to 12 months, unless further engagement occurs.
10. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
To exercise your rights, contact us at: websites@nexacaresystems.com
11. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
12. Cookies
Our website does not use cookies for tracking or analytics purposes. If this changes in the future, we will update this policy and implement a cookie consent mechanism where required.
13. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including secure email handling and access controls.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
15. Contact
If you have any questions about this Privacy Policy or your data, please contact:
Email: websites@nexacaresystems.com